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Best Practices and other Information Systems have two specific needs:

(1) An environment for collaboration:

A collabrative environment means that end-users have access to whatever tools are needed to have a successful one-on-one converstion.

(2) Tools for publication:

Publication tools allow for results from collaboration to be collected, collated and distributed as a single voice.

Today, these results need to be hyperlinked multimedia capture of data, analysis, information, application, knowledge, understanding, as well as wisdom.